The story came on the heels of a New York Times report that also detailed troubles with information going to health insurance companies, which included stories of people calling up health insurers - only to find out there was no record of them signing up for coverage via healthcare.gov.
The White House though was trying to emphasize the positive, talking about the high number of visitors to the website, and changes that included much more detailed information on the cost of plans and deductibles for those who just want to "window shop" for coverage, as President Obama was ready to start a new PR push on Tuesday.
"WASHINGTON (AP) -- The Obama administration is trying to move past the woes of its health care website by launching a two-pronged strategy aimed at avoiding enrollment snafus come January while trying to refocus attention on the broader benefits of the law.
President Barack Obama will focus on those benefits Tuesday at a White House event where he'll be flanked by people the administration says have been helped by the law. He'll also take aim at Republicans, arguing that the GOP is trying to strip away those benefits without presenting an alternative.
Behind the scenes, the administration is furiously trying to rectify an issue with enrollment data that could become a significant headache after the first of the year. Insurers say much of the enrollment data they're receiving is practically useless."
While the White House on Monday trumpeted a surge in interest in healthcare.gov and recent software fixes to that health insurance website, federal officials acknowledged that more work is needed on the "back end" of the site, to make sure that consumers actually get health coverage and that insurance companies ...