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Long lines, hourslong waits worsen at Atlanta airport as shutdown drags on

ICE has also deployed to Hartsfield-Jackson and other airports around the country.
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Credit: Miguel Martinez/AJC
An airport agent is seen assisting travelers as they endure long lines early Monday morning at Hartsfield-Jackson Atlanta International Airport on March 23, 2026. TSA officers have been working without pay for weeks amid the government shutdown. (Miguel Martinez/AJC)

Hourslong airport waits and crowds overflowing the terminal and spilling out onto the sidewalk greeted travelers at Hartsfield-Jackson Atlanta International Airport early Monday morning, as a partial government shutdown leaves airport security checkpoints understaffed.

It was the first day Immigration and Customs Enforcement officers were deployed to assist in managing airport security at cities across the country, including at the Atlanta airport. It appeared that those officers mainly were observing operations and long lines persisted, at least early in the day.

As early as 5:30 a.m., an airport employee estimated it could take travelers at least four hours to get through Transportation Security Administration checkpoints.

Some travelers were told wait times could be even longer — as long as five hours.

Later in the morning the lines alleviated some, but airport officials have still urged travelers to get to the airport at least four hours early.

‘Be patient. Expect it’

Monday mornings are a typically busy travel period at the world’s busiest airport, with the terminal filled with people traveling for work. But it’s also the spring break travel period.

The U.S. Department of Homeland Security said more than 400 TSA officers have quit their jobs across the country “because they are not able to afford gas, childcare, food or rent.” Others are calling out of work as they are forced to find other ways to earn money to pay their bills.

In Atlanta, 41.5% of TSA workers called out of work on Sunday, according to DHS.

Other airports also had high call-out rates, including New Orleans’ airport with a 42.3% call-out rate, Houston’s Bush airport at 39%, Baltimore/Washington International at 38% and New York’s John F. Kennedy International at 37.4%.

Some travelers in the early morning rush were wearing casual clothes, the telltale signs of a spring break vacation about to begin; others sported business attire.

Travel is Ben Amerson’s specialty. He runs a travel agency in the city of Forsyth that specializes in group trips, primarily for students.

Getting caught in the mayhem of a partial government shutdown feels especially ironic for someone who makes his living keeping other people’s travel running smoothly. He was flying out of Hartsfield-Jackson on Monday morning to lead a trip in New York City.

In his decades spent traveling, he said he’s never seen security lines this bad.

He’s having to follow the advice he’d give to his clients if they were also stuck in long lines.

“Be patient. Expect it. Try to prepare, plan,” Amerson said. “Don’t drink any water because you can’t get out of line to go to the bathroom.”

The security wait times are such a problem that Atlanta-based Delta Air Lines is waiving certain additional charges for travelers who want to change their Atlanta flights Monday and Tuesday.

Long lines at Atlanta airport

A partial government shutdown has left TSA workers unpaid for weeks, causing many to seek other work or childcare. Meanwhile security lines have ballooned with officials estimating wait times could reach four hours.

Live updates: What we’re seeing from Hartsfield-Jackson Atlanta International Airport

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‘They can’t do anything’: ICE largely standing around at the Atlanta airport

5 hours or 5 minutes: Travelers whipsawed by crowd chaos, uncertainty

Politics: Trump says he is ready to support deal to pay TSA workers

Horror story: This traveler waited 9 hours in line

AJC Editorial: Congress must act now

Opinion: The airport perks for Congress may be drying up, not a minute too soon

Photos: Scenes from a packed airport

Pay divide: TSA workers are unpaid during shutdown; not so for members of Congress

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Complete coverage: Atlanta airport

Air travel across the U.S. was also disrupted by a fatal collision late Sunday night of an Air Canada Express regional plane with a fire truck at New York’s LaGuardia Airport. The incident killed the pilot and co-pilot of the plane and led to numerous other injuries, according to The Associated Press. LaGuardia was closed to flights until 2 p.m. Monday.

Delta is the largest carrier at LaGuardia, where it has a hub, and its flights were significantly disrupted by the airport’s closure.

According to FlightAware.com, more than 630 flights were canceled at LaGuardia, including more than half of Delta and its regional partners’ schedules.

Federal ICE agents assist TSA operations while travelers line up for security at Hartsfield-Jackson Atlanta International Airport on Monday. ICE agents will not carry out immigration enforcement during this deployment, according to Atlanta Mayor Andre Dickens. (Miguel Martinez/AJC)
Federal ICE agents assist TSA operations while travelers line up for security at Hartsfield-Jackson Atlanta International Airport on Monday. ICE agents will not carry out immigration enforcement during this deployment, according to Atlanta Mayor Andre Dickens. (Miguel Martinez/AJC)

ICE officers arrive

Over the weekend, the Trump administration said ICE officers would assist in managing airport security at cities across the country, and Atlanta Mayor Andre Dickens confirmed on Sunday that Hartsfield-Jackson is one of those airports.

An Atlanta Journal-Constitution reporter observed at least five ICE officers at the north side of the main domestic terminal starting early Monday.

Homeland Security Investigations agents were also present. It’s unclear what impact ICE’s presence was having. Officers were not staffing sensitive checkpoint equipment and most officers seen by AJC reporters at the scene appeared to be observing travelers in lines and did not appear to be approaching anyone.

“Our administration will continue to monitor the situation closely and remain in communication with the public and travelers as these federal actions develop,” Dickens said in his statement.

In a letter sent to Atlanta City Council members on Monday, Dickens described the presence of federal immigration agents at Hartsfield-Jackson International Airport as “unprecedented in the 100-year history” of the major travel hub.

“It is unclear how ICE’s presence will improve the passenger experience,” the mayor added.

Dickens is currently traveling internationally to Fukuoka, Japan — one of Atlanta’s sister cities — on an official trip after leaders from Fukuoka came to Atlanta last year.

“The mayor is fully engaged and in constant communication with the airport, APD, Delta and the TSA, and he is actively monitoring the situation,” Michael Smith, deputy chief communications officer for the mayor, said in a statement.

Hartsfield-Jackson said it has bolstered its staffing at the airport with personnel to help with crowd management, way-finding and navigating the airport, though Hartsfield-Jackson does not have control direct control over TSA’s security checkpoints.

A 12-person team from Mayor Andre Dickens’ Office of Constituent Services was also dispatched to Hartsfield-Jackson to assist travelers, answer questions and help move people through crowded checkpoints. The team is expected to remain at the airport for the next several days as officials continue to monitor conditions.

Impasse

On Monday afternoon, about 30 protesters gathered outside of the terminal to voice their objections to the presence of the federal agency at the airport, shouting “ICE out of ATL.”

Using a megaphone, speakers took turn making speeches, while traffic passed to pick up or drop off passengers.

The partial government shutdown, which started last month, affects DHS, of which TSA is a part. Democrats refused to fully fund DHS until the Trump administration agreed to changes to immigration enforcement practices after the fatal shootings of two U.S. citizens by ICE officers in Minnesota.

Democrats have proposed funding TSA and other elements of DHS until the impasse can be resolved.

Senate Majority Leader John Thune made a proposal to President Donald Trump on Sunday to fund DHS without ICE in order to end the dispute, Punchbowl News reported.

Punchbowl News said Thune told Trump that Senate Republicans would support funding all of DHS except ICE, but Trump said no.

Trump posted on Truth Social on Sunday evening he would not back a deal unless it includes the Republican elections bill, the SAVE America Act. “In other words, lump everything together as one, and VOTE!!!” he posted.

Other airports around the country have also seen hourslong waits over the weekend and into Monday.

In Atlanta, travelers facing lines they were told could reach five hours long were concerned about missing their flights.

“I’m not sure we’ll make it,” said Melissa Lycan, who was flying back to Denver with her husband and their band members. “We may have not woken up in time.”

They had a little under three hours to make their 12:30 p.m. flight.

“We’re pretty nervous,” Lycan said. “I’m hoping that we make it.”

Over in the south terminal, Dominique Hopkins arrived at the airport just two hours before her flight home to Houston.

“My flight is at 12,” she said as she approached the back of the winding TSA line. “I feel like I’m pushing it.”

— AJC reporters Ernie Suggs and Riley Bunch contributed to this article.

About the Authors

Savannah Sicurella is an entertainment business reporter with The Atlanta Journal-Constitution.

As a business reporter, Emma Hurt leads coverage of the Atlanta airport, Delta Air Lines, UPS, Norfolk Southern and other travel and logistics companies. Prior to the Atlanta Journal-Constitution she worked as an editor and Atlanta reporter for Axios, a politics reporter for WABE News and a business reporter for the Arkansas Democrat-Gazette.

As business team lead, Kelly Yamanouchi edits and writes business stories.

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