The Braves announced information regarding refunds for tickets to spring training games at CoolToday Park in North Port, Fla after Major League Baseball cancelled the remaining due to the COVID-19 outbreak.
*Beach Club Members (season-ticket holders): credit for all unplayed games will be placed into their account and applied towards their 2021 season ticket renewal. Should any currently unscheduled spring training games be added before the regular season begins, the Braves will be in contact.
*Groups who purchased through the CoolToday ticket office: tickets will be automatically refunded within 30 days to original method of payment.
*Fans who purchased single-game tickets through Ticketmaster: will automatically be refunded to the original method of payment. Allow 30 days for the refund to reflect your account.
*For fans who purchased single-game tickets at the CoolToday ticket office: return your tickets to the ticket office during normal business hours for a full refund back to the original method of payment.
*Tickets purchased through third-party vendors (StubHub, etc.): guests must go back to the original point of purchase to inquire about a refund. StubHub buyers can call StubHub directly at 866-788-2482 to request a refund.
In a statement, the Braves said: “While the Braves are disappointed to cut our regular spring training schedule short, the health and safety of our fans, employees, players and the community at large has been, and always will be, a priority for us.”
The Braves did not immediately issue ticket information for regular-season games with the start of the season delayed two weeks.
