A survey conducted via airport WiFi at Hartsfield-Jackson International and two other airports found that most travelers like the idea of bringing their own devices for in-flight entertainment.
The mobile survey conducted by market research and customer feedback firm Osurv via WiFi at airports in Atlanta, Los Angeles and New York found that 67 percent of respondents prefer to use their own "high quality screens/audio," and that 91 percent prefer to use their own devices for music.
In fact, 42 percent of respondents said they “feel stressed” when seat-back screen programming abruptly turns off or becomes fuzzy.
However, with the “bring-your-own-device” model cutting costs for airlines, about half of the respondents said they also expect more free entertainment content.
Delta recently announced that effective this month, it offers more free entertainment on its planes than any other carrier, including on seat-back screens and streamed onto passengers’ own laptops, tablets or other mobile devices via in-flight WiFi.
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