Delta’s new emotional support animal policy takes effect
A dog named Jazzy waits in line with Delta Air Lines passengers at a ticket counter in Newark Liberty International Airport in Newark, N.J., on Aug. 8, 2016. The airline announced new rules Jan. 19, 2018, dealing with animals flying with passengers as service or emotional-support animals.
Business reporter Kelly Yamanouchi covers airlines and the airport including Atlanta-based Delta Air Lines, one of the world's largest carriers, and Hartsfield-Jackson, the world's busiest airport. She has covered airlines for about 20 years, graduated from Harvard and has a master's degree from Northwestern.