As part of tightened restrictions for passengers with emotional support animals starting March 1, Atlanta-based Delta was planning to require those with service or support animals to submit veterinary health forms or immunization records online 48 hours in advance.
But the National Federation of the Blind and the American Council of the Blind said the restrictions were onerous and "violate the principle of equal access" for those with disabilities. For those with service animals, Delta will now no longer require the submissions 48 hours in advance; instead, the forms can be presented at the airport if requested. However, those with emotional support or psychiatric service animals will still have to submit their forms online 48-hours in advance and must use the full-service check-in counter at the airport.
AJC Business reporter Kelly Yamanouchi keeps you updated on the latest news about Hartsfield-Jackson International Airport, Delta Air Lines and the airline industry in metro Atlanta and beyond. You'll find more on myAJC.com, including these stories:
Business reporter Kelly Yamanouchi covers airlines and the airport including Atlanta-based Delta Air Lines, one of the world's largest carriers, and Hartsfield-Jackson, the world's busiest airport. She has covered airlines for about 20 years, graduated from Harvard and has a master's degree from Northwestern.