Delta Air Lines has named Gareth Joyce as its first chief sustainability officer, following its announcement of a plan to invest $1 billion over the next decade to reduce carbon emissions.
He will be responsible for the sustainability plan and will report to chief marketing and communications officer Tim Mapes.
The Atlanta-based airline said last week that it wants eventually to become carbon neutral. But it stopped short of saying how much it would reduce emissions this decade, or when it hopes to become neutral.
Joyce steps into the role from his position as senior vice president of airport customer service and president of cargo, a role that will now be filled by Eric Phillips.
Delta is also naming a chief customer experience officer, Bill Lentsch, who will report to CEO Ed Bastian.
Lentsch has been executive vice president overseeing Delta’s pilots and flight attendants, and will now oversee flight attendants, airport customer service, reservations and customer care, product and consumer insight.
Delta’s chief operating officer Gil West, who oversees the airline’s operations, is also now responsible for the company’s incubators including Delta Hangar, an innovation center, Delta Flight Products, an engineering and manufacturing subsidiary, and Delta Material Services, a subsidiary that sells materials and components.
The changes take effect March 1.
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