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Storm traffic jams cellphone towers

By Michael Kanell
Jan 28, 2014

Tens of thousands of drivers, stuck in thousands of unmoving cars, frantically punching at their phones, have flooded many cellphone towers and made calling a hit-and-miss proposition in many places around metro Atlanta.

The problem is apparently one of volume, not network glitches, said AT&T spokesman, Lance Skelly.

“We don’t have a notification about any outages,” Skelly said. “Our network looks okay. Right now, it just looks like a congestion issue.”

But it wasn’t just AT&T. Users of other wireless providers were also having trouble getting through – a sign that there were just too many people trying to use cellphones.

A statement issued by Verizon also labeled the problem one of overmatched capacity. Each cellphone tower has its limits. And many choke points in mid-afternoon were jammed with anxious, frustrated drivers – most of them packing cellphones.

Problems fetching children from schools closing early only ratcheted up the volume of calls – and the frustration.

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Michael Kanell

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