Metro Atlanta
Metro Atlanta

Cricket Wireless service restored after nationwide outage

Cricket Wireless told Twitter users Saturday that service was restored. (Credit: Twitter)
Cricket Wireless told Twitter users Saturday that service was restored. (Credit: Twitter)
By Steve Burns
June 4, 2016

Service was restored Saturday to Cricket Wireless customers after a nationwide outage was reported Friday by thousands of users.

“Service has been fully restored for Cricket customers,” Ann Elsas, spokeswoman for Cricket Wireless parent company AT&T, said in a statement Saturday. “Technicians worked around the clock to resolve the issue and service is currently running normally. We apologize for this inconvenience.”

Cricket Wireless has a reported 5 million customers nationally. Elsas declined to disclose the number of customers.

A chart posted on downdetector.com showed that more than 16,000 outages were reported at the peak of the problem, which was in the evening Friday.

Users reported phone, mobile internet, and total blackout problems.

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