For three hours, an angry crowd of DeKalb residents pressed county leaders to do something about absurd water bills that at times exceed $1,000.
They demanded answers and complained about extreme bills during a tense town meeting Thursday night.
Residents said they couldn’t understand how their government could charge them so much for a basic necessity, and then fail to provide adequate explanations when residents called a customer service line.
DeKalb commissioners and government employees apologized and pledged to improve, but many homeowners said they lack confidence that the problem will be solved.
Support real journalism. Support local journalism. Subscribe to The Atlanta Journal-Constitution today. See offers.
Your subscription to the Atlanta Journal-Constitution funds in-depth reporting and investigations that keep you informed. Thank you for supporting real journalism.