Business

Atlanta airport’s Plane Train service disrupted

The Plane Train takes passengers between terminals and concourses at the world’s busiest airport.
Hartsfield-Jackson Atlanta International Airport’s Plane Train service was disrupted on Monday because of a “switch issue,” according to an airport spokesperson.
Hartsfield-Jackson Atlanta International Airport’s Plane Train service was disrupted on Monday because of a “switch issue,” according to an airport spokesperson.
April 21, 2025

Hartsfield-Jackson Atlanta International Airport’s Plane Train service was disrupted on Monday because of a “switch issue,” according to an airport spokesperson.

The problem was causing “intermittent interruptions,” according to Atlanta airport spokesperson Andrew Gobeil.

He added that technicians were “actively working to resolve the problem and restore the system to full service.”

Airport staff were stationed across concourses to guide passengers, according to Gobeil.

When the Plane Train service is down, it can cause congestion in the ground transportation mall underneath the concourses at the world’s busiest airport.

The Plane Train normally operates roughly every two minutes and carries more than 200,000 passengers a day on a 3-mile loop track, according to Hartsfield-Jackson’s website.

The Plane Train system has been undergoing construction and improvements, including a major project to extend the track to increase capacity of the train system, and another project to replace switches for the decades-old people-mover system.

About the Author

As business team lead, Kelly Yamanouchi edits and writes business stories. She graduated from Harvard and has a master's degree from Northwestern.

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