"She woke up in the middle of the night and came into my room and said her leg was hurting. I just thought she was being silly and sent her back to bed," her mother, Karly Retter, told The Telegraph.

>> Read more trending stories

"Then in the morning I saw this awful burn on her leg," Retter said. "I was so shocked a phone case could do that. Doctors have said it is a severe chemical burn and she will be scarred for life. I can't believe it. She will have a scar in the shape of a phone on her leg."

Karly Retter made a Facebook post warning others about the cellphone case, which sells for $8.62.

"This case is full of acid and if it cracks it will cause third- to second-degree burns," she said "A lot of girls have these at the moment so just be careful."

The post has been shared over 45,000 times.

Rettet said her daughter's phone case comes from New Look. She said she called the customer service department of the UK retailer multiple times and did not receive help.

"New Look has spoken with the customer involved and takes complaints of this nature extremely seriously," a spokesman for the store said. "In line with our health and safety procedure, we have now instructed all stores to remove the product in question from the shop floor with immediate effect."

About the Author

Keep Reading

Martin Luther King Jr. Day and Juneteenth, among others, will no longer be considered fee-free days at U.S. National Parks. While the MLK National Historic Park in Atlanta doesn't charge admission, the new schedule will affect such metro Atlanta sites as Kennesaw Mountain National Battlefield Park. (Miguel Martinez/AJC)

Credit: Miguel Martinez-Jimenez

Featured

Former Fulton County election worker Ruby Freeman talks to her daughter, Wandrea ArShaye "Shaye" Moss, a former Georgia election worker, after she testified before the U.S. House Select Committee at its fourth hearing on its Jan. 6 investigation on Capitol Hill in Washington, D.C., on Tuesday, June 21, 2022. (Yuri Gripas/Abaca Press/TNS)

Credit: TNS