Recently, Delta Air Lines shook up it SkyMiles frequent-flier program, saying it will begin awarding free flights based on dollars spent, rather than miles flown. The move rewards higher-spending customers, while hurting bargain-hunting travelers who earn thousands of miles by flying long distances across the country on cheap fares. Delta vows the changes will make it easier to redeem miles for flights. Today, two air-travel consumer experts weigh in on Delta’s changes.

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Julian Conley listens during opening statements in his trial at Fulton County Superior Court in Atlanta on Wednesday, Sept. 17, 2025. The 25-year-old is accused of fatally shooting 8-year-old Secoriea Turner in July 2020. (Abbey Cutrer/AJC)

Credit: abbey.cutrer@ajc.com