A Roswell woman said she was cooking breakfast Sunday morning when the ceiling of her apartment collapsed onto her head.
Deveen Robinson, who lives in the Oaks at Holcomb Bridge, said the impact of the drywall and insulation falling from her ceiling knocked her unconscious.
"I sat down to have my breakfast and I heard a noise and I’m like, ‘Hmm, it sounds like a squirrel in the ceiling,’” Robinson told Channel 2 Action News. “I heard a loud explosion and from there I was knocked down and apparently I passed out for a few seconds.”
Firefighters had to pull the tenant out of the rubble. She was taken to a nearby hospital with head and neck injuries.
To make matters worse, Robinson said the apartment management told her she would need to check on her renters insurance and file a claim. When she did, however, her insurance declined to cover the cost of a hotel and she was forced to spend Monday evening inside the dust-filled apartment.
When contacted Tuesday, a spokeswoman for the complex said the company would cover the cost of two nights in a hotel as well as Robinson’s meals.
“We sincerely regret that one of our residents experienced such an upsetting event,” the complex’s statement read, in part. “The cause of the accident is under investigation ... While renters insurance is designed to cover many scenarios, this appears to be a special situation ... We wish Ms. Robinson well in her recovery and will do what it takes to make things right.”
Crews have since repaired Robinson’s apartment ceiling.
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