Gwinnett Pollo Tropical fails health inspection

Headquartered in Miami, Pollo Tropical was founded in 1988.

Headquartered in Miami, Pollo Tropical was founded in 1988.

A Pollo Tropical restaurant near the Mall of Georgia failed its latest health inspection, Gwinnett County records show.

The restaurant on Buford Drive earned a 63/U on the Oct. 16 inspection. Any score below 70 is considered failing.

READ | Checkers in Mall of Georgia fails health inspection

Three employees did not wash their hands between handling dirty dishes, handling clean utensils and putting on new gloves to prepare food, the report says. A manager did not “demonstrate knowledge” of health policies, including the symptoms and illnesses that should prevent an employee from coming to work, according to the report.

There was no verifiable documentation that showed employees were “aware of their responsibility to report foodborne illnesses,” but documents that fit that definition were signed by workers before the inspection was over. A hand sink was not properly stocked with soap, and a thermometer was not cleaned before use, the report says.

Pollo Tropical

3385 Buford Dr.

Buford, Georgia 30519


“Steps were quickly taken to remedy the situation, and the issues that were brought to our attention were resolved immediately during the inspection,” said Eladio Romeo, Pollo Tropical’s senior vice president of operations, in a statement. “We are committed to ensuring a quality experience at each of our locations.”

Re-inspections are typically conducted within 10 days of a failure.

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