DeKalb County vehicle management team named best in North America

The DeKalb County Fleet Management Department was awarded the “Best Fleet” in North America Award, the county announced.

The ranking, which considered 38,000 public fleets, was sponsored by 100 Best Fleets in America and Governing Magazine. The county was recognized for distinguished customer service, sustainability practices and employee training. 

“The DeKalb Fleet Management Department exemplifies all that is right about public service,” Tom C. Johnson, founder of the 100 Best Fleets in America program, said in a news release. “The county has developed best practices that reduce the need for unscheduled repairs, maintenance costs and negative environmental impacts.” 

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The DeKalb department maintains repair services for a fleet of 3,600 county vehicles and pieces of equipment. In the past year, the department maintained a 99 percent positive feedback rate on customer service surveys, the county said. The department also implemented green initiatives, including upgrading the fueling program, opening an environmentally-friendly above-ground fuel site and reducing gasoline and diesel fuel consumption. 

The county also trained nearly 300 drivers on idle reduction in efforts to limit the time engines run and improve DeKalb’s air quality. 

“DeKalb County is pleased to recognize the leadership of Robert Gordon, deputy director of fleet management,” said CEO Michael Thurmond. “His commitment to excellent service, environmental stewardship and creating a high-trust culture is an example for all of us to follow.” 

Fleet Management has 1,600 full- and part-time employees and a budget of $460 million. 

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Many drivers affected said they think the gas station should pay for the damages done.

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