The city of Atlanta announced recently that ATL311 has extended its hours of operation. From now on, residents will be able to call ATL 311 from 7 a.m. to 8 p.m. Monday through Friday.
“I am pleased to announce that ATL311 will remain open until 8 p.m. on weekdays. We understand that some of our customers have demanding schedules and these extended hours will give our customers the flexibility to reach us in the evening,” said Rocky Atkins, executive director of customer service.
ATL311 handles on average approximately 34,000 calls per month. About 80 percent of service calls are related to Public Works and Watershed topics such as water leaks, potholes, trash collection and recycling.
ATL311 provides Atlanta residents, visitors and business owners with fast, easy access to information and non-emergency services by dialing “3-1-1” or 404-546-0311, or by visiting the website at ATL311.com.
ATL311 also provides regular updates and information via social media. Residents can follow it on Facebook, Twitter and Instagram.
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