A new contract update from Capital One to its customers says the company can track you down however it pleases.
It's not likely you'll get a special visit from an angry Samuel L. Jackson, (Via YouTube / Capital One) but the Los Angeles Times, which broke the story, notes the company says it will do just about anything.
"The update specifies that 'we may contact you in any manner we choose' and that such contacts can include calls, emails, texts, faxes or a 'personal visit.' As if that weren't creepy enough, Cap One says these visits can be 'at your home and at your place of employment.'"
Maybe the answer to "what's in your wallet?" is: a Cap One GPS tracker. Now, the backlash.
On Twitter, customers expressed their frustration with what sounds like an overreaching new contract with comments like, "Guess I'm cancelling that card" and "Bottom line? Don't get a Capital One card. Weirdos!" (Via Twitter / @EssentialAlex, @leighayn0599)
But a company spokeswoman told the Times, "Capital One does not visit our cardholders, nor do we send debt collectors to their homes or work."
The company said it would only conduct visits if it was a last resort - and involved the repossession of big-ticket sporting goods. Capital One wants your jet skis and snowmobiles. We're picturing something "Airplane Repo" style. (Via Discovery Channel / Airplane Repo)
Capital One did say that it is reviewing the language in its recent contract.
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