U.S. Customs and Border Protection officer's patch is seen March 4, 2015, as they unveil a new mobile app for international travelers arriving at Miami International Airport.

Customs systems coming back online after outage causing long waits at airports

A U.S. Customs and Border Protection outage of processing systems caused long waits for international travelers arriving at airports across the country Friday afternoon.

At around 5 p.m., the agency said Customs officers were processing international travelers “using alternative procedures.”

Travelers at some airports were experiencing long waits, the agency warned.

At 6:37 p.m., the agency posted on Twitter that the “affected systems are coming back online” and it would continue to monitor the incident.

“There is no indication the disruption was malicious in nature at this time,” CBP said.

At Hartsfield-Jackson International Airport, CBP officers from earlier shifts remained on duty to clear all of the day’s international travelers, according to a CBP spokesperson.

“CBP officers are working to process travelers as quickly as possible while maintaining the highest levels of security,” he said in a written statement.

About the Author

Kelly Yamanouchi
Kelly Yamanouchi
Business reporter Kelly Yamanouchi covers airlines and the airport.
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