Shape the future of the AJC

Join our research panel and help improve our mobile app!

At The Atlanta Journal-Constitution, we strive to provide our readers with the best possible user experience through the AJC mobile apps. To achieve this, we are conducting a study inviting highly engaged mobile app users, like yourself, to share their thoughts on the AJC’s current apps as well as what they think of potential future changes.

The AJC has partnered with RAM, a global data, insights, and consulting agency, to aid in our market research efforts. With their help, we’re able to survey dedicated subscribers, like yourself, to better understand how to enhance our digital products and user experience. Not only will your insights enhance the AJC’s digital products, but for every survey you complete with RAM, you earn points which can be redeemed for an Amazon gift card.

Your valuable feedback will help us identify areas for improvement and ensure that our app meets your needs and expectations. In this article, we will guide you on how to participate in our study and make your voice heard!

Step 1: Sign Up with Our RAM Panel

If you are interested in participating in our usability study, sign up with our RAM Panel. Fill out the form with your name and contact information and when asked which surveys you would like to participate in, make sure to select “AJC Mobile Apps”. Once you register, you will receive a confirmation email from RAM.

Step 2: Eligibility Confirmation

Once we receive your registration information, our team will review it and determine your eligibility for the usability study. We may need to gather additional information from you, such as your device type, operating system, and usage patterns. If you meet the criteria, you will receive a confirmation email with further instructions on how to proceed.

Step 3: Preparing for the Study

Before the usability study, we urge you to prepare ahead of time so that you can provide constructive feedback during the session. Here are a few things you can do:

a) Familiarize yourself with the ePaper mobile app: Spend some time exploring the different features and functionalities of our app. Note down any issues you have encountered or areas where you think improvements could be made.

b) Gather your thoughts: Think about the aspects of the app that are most important to you, such as navigation, readability, customization options, or any specific features you would like to see.