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An innovative “Text to 911” program in one Indiana community may have saved a woman’s life.
On Sunday night, 911 dispatcher Rodney Gill took a call and after asking the standard, "911, where's your emergency?" greeting, he heard static and yelling in the background. He stayed on the line until the call hung up, approximately two minutes, according to the FOX 59 report.
Soon after, Gill received a text message from the same number.
The message: “Pls help.”
Gill texted back and obtained the woman’s address. He quickly secured her GPS location and police were dispatched to the residence.
A man at the scene was arrested for criminal confinement and domestic battery.
The Bartholomew County Emergency Operations Center began testing the “Text to 911” service in May 2014. The service is quickly growing in popularity. Dispatchers are trained to text every number that calls into 911 and hangs up.
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