Walt Disney Worlds new Skyliner gondola system is closed until further notice after passengers were stuck on it for hours Saturday night.

Aaron Murray, a guest who was stuck on the Skyliner, told WFTV that at first he thought it was just a short delay. But, he said, a half-hour passed, then two hours, and he realized something was wrong.

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"The biggest thing we became worried about is when they began evacuating the gondola behind us. They did get a bucket up there to remove two at a time," Murray said. "Once they got the first couple down, there was one taken on a stretcher to an ambulance that was parked there."

WFTV reporter Cierra Putman was also on the gondola. She said her group was stuck for more than three hours. She also said Disney offered them two Park Hopper passes and $200 in gift cards.

"One of three Disney Skyliner routes experienced an unexpected downtime Saturday evening," Disney said in a statement, according to USA Today. "As a result, Skyliner will be closed while we look into the details surrounding this downtime."

No injuries were reported.

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Fulton DA Fani Willis (center) with Nathan J. Wade (right), the special prosecutor she hired to manage the Trump case and had a romantic relationship with, at a news conference announcing charges against President-elect Donald Trump and others in Atlanta, Aug. 14, 2023. Georgia’s Supreme Court on Tuesday, Sept. 16, 2025, upheld an appeals court's decision to disqualify Willis from the election interference case against Trump and his allies. (Kenny Holston/New York Times)

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