New item-Atlanta

A reader hopes we can help out with a water leak issue that has dragged on for weeks. The leak is on Drewry Street and while it was repaired, Betty Baumann says “be careful what you wish for.”

“Several neighbors, including myself, called 311 to report the leak. I was told there were worse leaks that the city was prioritizing. This particular one was running at the rate of a small stream for over a month. It flowed for over a block before going into a storm drain,” she said.

Baumann said it took several more weeks but the repair was made. But, the crew had to dig a two-feet wide ditch all the way across the street to make the repair.

“The ditch was filled with red clay and a few cones placed near one side of the road. This quickly became a deep ditch and the neighbors started to wonder when the road would be patched. I called 311 again and was told it was another department that had to make the repair and they had 30 to 45 days to do it,” she added.

She said she received a call from the water department and a “very nice” representative asked for pictures so she could try to at least have the ditch filled with gravel until the permanent repair can be made.

“I have not heard back, but of course there were holidays involved. Hopefully we’ll get some gravel soon.”

We sent the item to the city and will keep you updated.

Days on list-6

Who’s looking into it: City of Atlanta Department of Public Works Commissioner Richard Mendoza, 404-330-6240, rmendoza@atlantaga.gov

New item- Ga. 400

A reader wrote to tells what is not working.

“After a blistering pace of work on 400 northbound from McFarland to Ga. 369, work came to a halt in late November. The only work now is the bridge over Lake Lanier and some berm work on 400 north. What is the problem?” the reader asked.

We sent the item to the DOT and will let you know the outcome.

Days on list-6

Who’s looking into it: DOT communications officer Natalie Dale, ndale@dot.ga.gov

Fixed! DeKalb County

In early December, we told you about Sue TeStrake’s issue with traffic lines on The Byway.

We heard back from her.

“Thanks to your involvement, and to Caroline Enloe in the office of Commissioner Jeff Rader and Patrece Keeter in the DeKalb County Transportation Department, this intersection is much safer. It is a pleasure to report that the DeKalb transportation crews were able to re-stripe this dangerous intersection almost immediately,” she wrote.

Days on list: 9

Who got it fixed: Communications Manager Andrew Cauthen, acauthen@dekalbcountyga.gov