Officials with the Dublin-based company chose DeKalb to plug Sysnet into the North America market with the 24-hour, multilingual help center.
Brookhaven Mayor John Ernst is excited by the news.
“Five hundred plus jobs is always a great sign of a vibrant economy,” he said.
Local officials said the location of the company's growth is further evidence that Atlanta and Georgia are major players in international business.
“DeKalb County is proud to welcome Sysnet Global Solutions as they expand their global footprint with the opening of a new office in Brookhaven,” said Ray Gilley, president of county development agency Decide DeKalb.
Founded in 1989, Sysnet Global Solutions has 1.2 million merchants in its customer rolls, with locations in 57 international markets.