Chamblee launches new survey service provider

The city of Chamblee announced it’s now using FlashVote to get feedback from residents.

The city of Chamblee announced it’s now using FlashVote to get feedback from residents.

The city of Chamblee is asking residents for one minute of their time to provide valuable feedback. In November it became the first city in Georgia to use FlashVote, a scientific survey service provider.

“We are proud once again to be pioneering technology that allows us to listen to our constituents. FlashVote is a way city staff and councilmembers can hear what residents want and then make the best decisions,” Chamblee Mayor Eric Clarkson said.

The surveys are five questions or less and take no more than one to two minutes to complete. The surveys will cover a wide range of topics such as budgeting, sidewalks, park amenities and more.

When residents sign up, they determine how surveys are received — whether by email, text or phone call. They will receive a notification whenever there is a new survey, and they will have 48 hours to participate before voting closes. Once the survey is closed, anyone who participated will receive the results and will see how his or her responses compare to the group.

“The surveys are easy. FlashVote will give residents who might not typically interact with the city a greater opportunity to provide feedback,” Chamblee City Manager Jon Walker added. “This information will provide valuable insight for city management and the City Council.”

FlashVote works to engage residents by making participation simple and anonymous. While personal information is not shared with the city, it allows for localized reports. For example, it could show that residents in one area of Chamblee are more concerned about a topic than those in another area.

Residents can sign up at Surveys also are offered in Spanish.

Residents who choose to participate can also opt out at any time. User information is not shared with other organizations.