Buford city officials are warning utility customers of an ongoing phone scam. Individuals call claiming to be members of the city’s utility and threaten to disconnect customer’s electrical services without immediate payment. They then direct the customer to transfer funds electronically, sometimes through money wiring systems or prepaid cards.

The callers often use sophisticated spoofing technology to replicate the utility’s name and number on the customer’s caller ID box, making it particularly difficult for the customer to spot this scam.

Buford does not call customers demanding immediate payment from customers over the phone. If a call sounds suspicious, hang-up and call 678-889-4600 or 770-945-6761 to speak directly with a Buford customer service representative.

Those who believe they have been a victim of this scam should notify local police or the state attorney general’s office. Information: www.cityofbuford.com.