Less than a year into her job, Terri Thornberry, the director of Atlanta’s E911 center, is gone.
Thornberry, who had been credited with reducing response times on 911 calls and making the operation more efficient, apparently resigned earlier this week.
She could not be reached for comment. The Atlanta Police Department, who accepted her resignation Monday, would not elaborate on the circumstances surrounding her sudden departure. Thornberry took the helm of the E911 center on April 12, 2010.
“It is important to note, however, that the E911 Center is fully operational, answering citizen emergency calls and dispatching emergency personnel within accepted national standards,” said APD spokesman Carlos Campos on Thursday evening.
Campos said that so far in 2011, 92 percent of the calls to 911 have been answered within 10 seconds, exceeding the 90 percent target set by the National Emergency Number Association, a 911 advocacy group, that promotes policy, technology, operations and education issues.
The assistant director Gwendolyn Favors will be running the center until a new director is hired.
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