To get to the Rideshare Pickup Zone, walk through Terminal North baggage claim, then take an escalator down to the lower level. Exit out to the curbside and follow orange signs into the parking deck, turn left at the sign and follow the path. Request a ride after arriving at the pickup zone.
The airport says the pickup area is an active loading zone with no parking allowed. If a passenger is not there when the ride arrives, the driver will be directed to exit the parking lot and circle around to reenter.