Suzanne Boas, the long-time president of an Atlanta consumer credit counseling service that she helped steer into national prominence, told employees Tuesday that she will retire at the end of June.
“As I turn 65 in just a few short months, it is time for me to pass the baton to someone else who can lead CredAbility into the future,” she wrote in a memo to employees. “The opportunity to lead CredAbility has been one of the great gifts of my life; not everyone gets to work closely with people of such integrity, compassion and purpose.”
Boas led the agency for 19 years, taking it from one of a network of agencies under the name Consumer Credit Counseling Service, into a new entity called CredAbility.
The agency changed names after it began serving hundreds of thousands of people across the country, not just in metro Atlanta. In 2010, the agency served 750,000 clients nationwide.
The agency helps people with credit problems, in part, by teaching money management skills and establishing a money management plan with the goal of paying off creditors.
Boas said in the memo that in 1991, the agency had just 35 employees and five outposts in Atlanta.
Today, the agency serves people in all 50 states with phone and internet services, has physical offices in five states, and employs more than 550 people.
A successor has not yet been announced.
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