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Delta to identify employees who know sign language with lapel pin

Source: Delta Air Lines
Source: Delta Air Lines
By
July 17, 2019

Delta Air Lines says it will soon have a lapel pin to identify its employees who know sign language.

Atlanta-based Delta says it is the first U.S. airline to add the language bar as an option for employees who know any of the more than 300 sign languages in the world.

The move comes after Delta has been criticized in the past for treatment of deaf passengers.

The company said it will add the sign language pin as an option for employee uniforms in the fall after feedback from customers, its ABLE disability business resource group for employees and its Advisory Board on Disability. Delta CEO Ed Bastian wrote in a LinkedIn post on the move that the company's mission "starts with making travel easier for all people."

About the Author

As business team lead, Kelly Yamanouchi edits and writes business stories. She graduated from Harvard and has a master's degree from Northwestern.

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