Business
Business

Chick-fil-A restaurants hit by outage, able to take only cash

Chick-fil-A restaurants around the nation were affected Friday by what the Atlanta company said was an outage involving a third-party payment vendor. The issue hit during the lunch rush for some.
Chick-fil-A restaurants around the nation were affected Friday by what the Atlanta company said was an outage involving a third-party payment vendor. The issue hit during the lunch rush for some.
By Matt Kempner
Feb 26, 2021

Chick-fil-A restaurants in Georgia and nationwide were hit Friday by a technology outage that prevented them from accepting anything but cash from customers.

The Atlanta-based company said the issue, which involved a third-party payment vendor, was resolved in about an hour and did not name the vendor. It said its restaurants are now processing payments normally.

The problem had impacted the chain’s ability to take credit or debit cards and, in some cases, limited processing of mobile transactions via Chick-fil-A’s app.

There are more than 2,600 restaurants in the chain.

About the Author

Matt Kempner is an award-winning journalist who seeks out intriguing twists about people and subjects beyond what the AJC might typically cover. A former columnist and editor, his past assignments have included business investigations, energy, the economy, entrepreneurs, big business, consumer spending, politics, government and the environment.

Follow Matt Kempner on facebookFollow Matt Kempner on twitter
More Stories

Keep Reading

“Superman” was one of several Warner Bros. features filmed in Georgia. The director, James Gunn, has ambitions to shoot the second installment in the Peach State. (Jessica Miglio/Warner Bros. Pictures/TNS)

Credit: TNS

What you need to know about the Netflix bid to buy Warner Bros. Discovery

The blockbuster deal, totaling about $72 billion, will create a combined portfolio of many of Hollywood’s best known properties.

AI is reshaping fintech jobs. Georgia is building the talent to match.

Financial technology is the backbone of commerce and a pillar of Georgia’s economy, and it’s one that could be disrupted by artificial intelligence.

Why Big Tech sees Georgia farmland as ripe for data centers

As areas around Atlanta have moved to curtail data center development, tech giants are scouring rural areas to plant massive server farms.

The Latest

A new kind of hybrid, called e-Power, is coming to the U.S. from Nissan. Courtesy of Nissan

Credit: Courtesy of Nissan

OPINION

Nissan’s e-Power: An EV driving experience, fueled by gas

OPINION

December car sales are good but not magic

In the market for a luxury vehicle? You might reconsider Lincoln.

Featured

Fans celebrate in the stands after Cape Verde defeated Eswatini in a World Cup qualifying soccer match at Estádio Nacional in Praia, Cape Verde, Monday, Oct. 13, 2025, to clinch their qualification for the 2026 World Cup. (Cristiano Barbosa/AP)

Credit: AP

A tiny nation qualified for its first World Cup. Cape Verde has fans here

Cape Verde, competing in its first World Cup, will take on the world's No. 1 team in Spain at 12 p.m. on June 15 at Mercedes-Benz Stadium in Atlanta.

Georgia’s special ed program promised help. Families say it delivered them harm.

Georgia subdues a nemesis in rolling past Crimson Tide for SEC championship

Georgia notched its best win of the season at the perfect time, finally vanquishing Alabama in Atlanta and taking home the SEC Championship for the second straight year.