Business
Business

Chick-fil-A restaurants hit by outage, able to take only cash

Chick-fil-A restaurants around the nation were affected Friday by what the Atlanta company said was an outage involving a third-party payment vendor. The issue hit during the lunch rush for some.
Chick-fil-A restaurants around the nation were affected Friday by what the Atlanta company said was an outage involving a third-party payment vendor. The issue hit during the lunch rush for some.
By Matt Kempner
Feb 26, 2021

Chick-fil-A restaurants in Georgia and nationwide were hit Friday by a technology outage that prevented them from accepting anything but cash from customers.

The Atlanta-based company said the issue, which involved a third-party payment vendor, was resolved in about an hour and did not name the vendor. It said its restaurants are now processing payments normally.

The problem had impacted the chain’s ability to take credit or debit cards and, in some cases, limited processing of mobile transactions via Chick-fil-A’s app.

There are more than 2,600 restaurants in the chain.

About the Author

Matt Kempner is an award-winning journalist who seeks out intriguing twists about people and subjects beyond what the AJC might typically cover. A former columnist and editor, his past assignments have included business investigations, energy, the economy, entrepreneurs, big business, consumer spending, politics, government and the environment.

Follow Matt Kempner on facebookFollow Matt Kempner on twitter
More Stories

Keep Reading

Trains line the tracks during Tracks of Hope, an event hosted by Norfolk Southern in support of Hope Atlanta, in Forest Park, on Thursday, Nov. 13, 2025. Norfolk Southern has become a prominent corporate citizen in the metro region, donating millions to charitable causes. (Abbey Cutrer/AJC)

Credit: abbey.cutrer@ajc.com

Norfolk Southern and Union Pacific shareholders OK merger. Here’s what’s next.

The proposed mega-railroad company would be headquartered in Omaha, Nebraska, sending anxiety through the company's Atlanta ranks, where Norfolk Southern is based.

1h ago

Design firm chosen to turn Midtown Atlanta eyesore into high-profile park

The look and feel of a planned public park in Atlanta’s largest high-rise district is soon going to take form.

Atlanta area home prices fell in October with steep declines in some places

Metro Atlanta's median sales prices dropped in October as more inventory is on the market.

The Latest

Older model used vehicles for sale at an independent dealership in Chattanooga, Tennessee, on Nov. 11, 2023. Photo courtesy of Chris Hardesty.

Credit: Special

Beyond the odometer: What matters most in a used car

Why your car’s safety tech needs maintenance, too

OPINION

Saying goodbye to the Porsche 718 Cayman — for now

Featured

Prosecutor Skandalakis has previously suggested that pursuing criminal charges against President Donald Trump may not be feasible until after he leaves office in 2029. (Craig Hudson/Politico/Bloomberg via Getty Images)

Credit: Bloomberg via Getty Images

Prosecutor takes helm of Georgia case against Trump. But will he move forward?

A veteran Georgia prosecutor will decide the fate of Fulton County District Attorney Fani Willis' election interference case against Donald Trump and his allies.

With some solar power tax breaks expiring, Georgians rush to catch the sun

Georgia solar installers say they’re seeing a surge of customers trying to install rooftop solar systems before federal tax credits go away at the end of the year.

‘Automatic for the People’: Weaver D’s still bonds Athens as era nears end

After feeding everyone from R.E.M. to Brian Kemp, and coining a phrase that went global, Dexter Weaver is preparing to close his storied Athens soul food restaurant.