Business

AJC columnist: Four ways Volkswagen can say it’s sorry

By Matt Kempner
Sept 30, 2015

Volkswagen wants to show its remorse over its ugly emissions scandal.

It made dirty polluting vehicles look like they met air quality standards, though in reality the cars weren't even close. It went on for years, involved millions of vehicles worldwide and appears to be a systemic, engineered deception involving pollution that can injure lungs, particularly those of the young, old and people with health problems. (More pollution can lead to more asthma attacks and emergency room visits.)

So, maybe the company should get creative in volunteering to show empathy and commitment to change. Here are some ideas I suggest VW leaders consider:

AJC columnist Matt Kempner outside Volkswagen's assembly plant in Chattanooga.
AJC columnist Matt Kempner outside Volkswagen's assembly plant in Chattanooga.

AJC columnist Matt Kempner outside Volkswagen’s assembly plant in Chattanooga.

Of course, none of this would take the place of tougher penalties the company and individuals might  face if regulators and courts determine there has been criminal wrongdoing.

Find out more about VW's controversy and how plays out just over the Georgia line in the nation's most rah rah community for VW. In the AJC's latest Unofficial Business column on myAJC.com.

About the Author

Matt Kempner is an award-winning journalist who seeks out intriguing twists about people and subjects beyond what the AJC might typically cover. A former columnist and editor, his past assignments have included business investigations, energy, the economy, entrepreneurs, big business, consumer spending, politics, government and the environment.

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