Here’s how to listen to and delete everything Alexa has recorded

Family Claims Amazon Alexa Recorded Their Private Conversation, Sent It To Contact

Last week, a family in Portland, Oregon reported to Amazon that their Alexa smart speaker recorded home audio and sent it to someone in Seattle.

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The recipient was in the family’s contact list.

"The person on the other line said, 'Unplug your Alexa devices right now,'" Danielle, who didn't reveal her last name, told KIRO-TV. The caller, one of her husband's employees, told Danielle, "You're being hacked," she said.

“Amazon takes privacy very seriously,” the company said in a statement to KIRO-TV. “We investigated what happened and determined this was an extremely rare occurrence. We are taking steps to avoid this from happening in the future."

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But if Amazon’s response doesn’t give you the peace of mind you’re looking for, there are ways to find out whether your Alexa device is spying on your conversations.

According to the Verge, it's actually not uncommon for smart speakers to misunderstand "wake words" and pick up parts of everyday conversations.

Here’s how to check what Alexa has been listening to and recording in your home:

  1. Open the Alexa app on your smart device.
  2. Open the menu options on the top left side of the screen.
  3. Click Settings, then History.

This is where you can see a list of commands you’ve requested of Alexa. When you see a note that reads “text not available,” you’ll find a recording of audio that prompted your device to listen in.

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Here’s how to delete recordings in your Alexa history, according to the Verge:

For more Alexa help and support, visit amazon.com.