Who to call, where to go with COVID-19 questions in Georgia

Did i see message about story? can't find it now but here it is: Have your groceries, medications and other essential items delivered. Avoid crowded parks. Wear a cloth mask. And leave your house “as little as possible.” These are key recommendations by Emory University infectious disease expert Dr. Marybeth Sexton, who held a briefing with reporters Monday, part of an ongoing effort by Emory to give the media access to medical experts during the coronavirus pandemic. *(Report by Helena Oliviera, video edited by Ryon Horne)

Is it COVID-19 or allergies? How many cases of COVID-19 are there in Georgia? Should I wear a cloth mask in public? Where can I get tested?

Emory University Hospital, Children’s Healthcare of Atlanta and others have set up free COVID-19 resources — including new COVID-19 hotlines— to help answer questions and concerns about the quickly spreading virus.

Here’s a look at some resources:

Emory COVID-19 resource line: 404-71-COVID (404-712-6843). Open 8 a.m. to 10 p.m. weekdays, and 8 a.m. to 5 p.m. on weekends, and answered by nurses. Patients who are symptomatic may call to evaluate their condition, receive advice and make appointments for testing, shelter-at-home instructions and home self-care/symptom management.

Emory University Hospital doctors have also developed a new online tool — www.c19check.com — that allows people to screen themselves for symptoms of the coronavirus and to receive recommendations on what to do next.

ExploreCOMPLETE COVERAGE/Everything you need to know about the coronavirus in Georgia 

Ernnee Webber wears a scarf over her head and face and gloves as she puts her groceries in the trunk of her car Friday at Meijer in Springfield. Webber said she tried to find some medical masks but every place was sold out so she made her own. BILL LACKEY/STAFF
Ernnee Webber wears a scarf over her head and face and gloves as she puts her groceries in the trunk of her car Friday at Meijer in Springfield. Webber said she tried to find some medical masks but every place was sold out so she made her own. BILL LACKEY/STAFF

The Georgia Department of Public Health COVID-19 Hotline: 844-442-2681. Open 8 a.m.-5 p.m. Operators can provide information related to risks, prevention, symptoms, isolation, community resources and testing.

The DPH also lists daily reports on the number of COVID-19 cases and deaths in the state: https://dph.georgia.gov/covid-19-daily-status-report

Children's Healthcare of Atlanta COVID-19 hotline: 404-785-7955. Open every day 7 a.m. to 7 p.m. A resource for parents or caregivers. Experts can answer questions about what COVID 19 is, how is it spread, what are the signs and symptoms and when to see a medical attention. The hotline doesn't provide medical advice and can't answer questions about caring for adults such as mom and dad.

Children's also has a new pediatric assessment tool — choa.org/covid19 — designed to answer questions such as what to do if your child has a cough, or what to do if your child has been around someone with COVID-19 but my child has no symptoms.

Local schools and churches are on shutdown but the sign at David C. Barrow Elementary School in Athens posts what is fast becoming a national motto. Curtis Compton/ccompton@ajc.com
Local schools and churches are on shutdown but the sign at David C. Barrow Elementary School in Athens posts what is fast becoming a national motto. Curtis Compton/ccompton@ajc.com

The DeKalb County Board of Health COVID-19 call center. 404-294-3700 (and selecting Option 1). Open 8:30 a.m. to 5 p.m. Monday through Friday. Operators can provide information related to risks, prevention, symptoms, isolation, community resources and testing.

The tennis courts, ball field and dog park are now closed at Lewis Park in Marietta, where a newly posted sign notes new hours and social distancing guidelines. Caution tape blocks use of swings and other playground equipment. Photos: Jennifer Brett, jbrett@ajc.com
The tennis courts, ball field and dog park are now closed at Lewis Park in Marietta, where a newly posted sign notes new hours and social distancing guidelines. Caution tape blocks use of swings and other playground equipment. Photos: Jennifer Brett, jbrett@ajc.com

The Georgia COVID-19 Emotional Support Line: 866-399-8938. This 24/7 confidential line offers assistance for those needing emotional support or resource information as a result of COVID-19 pandemic. The support line is staffed by volunteers, including mental health professionals and others who have been trained in crisis counseling. This is part of a partnership between the Georgia Department of Behavioral Health & Developmental Disabilities, Beacon Health Options and Behavioral Health Link.

The CDC: The CDC COVID-19 web site provides updated information about the virus, how it is spread, and how to protect yourself: https://www.cdc.gov/coronavirus/2019

In Other News