According to the report, an employee did not properly wash their hands before donning new gloves to prepare food.
Officials also reported food held longer than seven days and food debris inside reach-in coolers.
Pat Warner, director of public relations and external affairs, said the company apologizes for letting down its customers and associates.
The regional manager said the major violations were behavioral in nature, such as not having eggs labeled or improper hand washing, according to Warner.
The managers are working to correct through coaching to make sure employees are doing all those things right, Warner said.
Follow-up inspections are generally completed within 10 days of the original evaluation.
In other news:
This Georgia restaurant won eighth place in a national competition.