Politics

Online store failed to send orders

Georgia consumer office settles claims with Wavee
By Bill Rankin
July 8, 2011

Georgia's Office of Consumer Protection has reached a settlement with Wavee US LLC over claims the company misled customers on its web site, the agency's administrator, John Sours, said Friday.

Wavee conducted "penny auctions" on its web site, but failed to send a number of products to consumers in a timely manner and failed to clearly disclose purchase terms on its site, the consumer office said. Under the settlement, Wavee will cease operations, provide $202,210 in consumer restitution and pay $50,000 in civil penalties and administrative expenses.

Wavee will pay $50,000 to the state to establish a trust account for issuing refunds to consumers who unintentionally bought bid credits from the company. Consumers who believe they may be entitled to compensation under the settlement can submit a form, with supporting documentation, to the consumer protection office.

Claim forms, eligibility requirements and instructions for filing a claim can be found on the office's web site: www.consumer.ga.gov.

About the Author

Bill Rankin has been an AJC reporter for more than 30 years. His father, Jim Rankin, worked as an editor for the newspaper for 26 years, retiring in 1986. Bill has primarily covered the state’s court system, doing all he can do to keep the scales of justice on an even keel. Since 2015, he has been the host of the newspaper’s Breakdown podcast.

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