Wells Fargos’ customers expecting their $1,400 stimulus checks had reported outages via the international banks mobile and online banking most of the morning and afternoon Wednesday, according to several reports.
Technology outage reporting site Downdetector.com accumulated thousands of reports of outages in spread out corners of the country. As many as 12,700 customers have reported challenges accessing their accounts. About 73% of the complaints were related to online banking and 25% were related to mobile banking. The financial institution reported resolution.
The San Francisco-based financial institution posted a statement in response to complaints around 1:35 p.m. Wednesday. There were concentrated outage areas, according to the website’s live map, in California, Arizona, Texas, New York, Minnesota and Georgia.
“Our technical teams have resolved the issue and customers should now be able to access online banking again. We apologize for the issue,” a Wells Fargo spokesman told the Atlanta Journal-Constitution.
Stimulus checks were set to be deposited Wednesday in Chase and Wells Fargo accounts via direct deposit, according to a report by NBC news affiliate WSAV.
An estimated 85% of Americans are eligible for the payments, with a goal of having millions of payments disbursed in the next few weeks. Those who reported the online issues on Downdetector made mention of the nuisance of the outages as they were attempting to check for their government payments.
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