110 additional flights canceled after Delta outage
About 110 additional flights were canceled Monday following a nationwide systems outage that had already grounded about 170 flights Sunday night, Delta Air Lines said.
"I want to apologize to all of our customers who have been impacted by this frustrating situation," Delta CEO Ed Bastian said in a statement. "This type of disruption is not acceptable to the Delta family, which prides itself on reliability and customer service. I also want to thank our employees who are working tirelessly to accommodate our customers."
UPDATE: Systems return to normal; some flight cancellations linger: https://t.co/vrAnpIvQz8
— Delta (@Delta) January 30, 2017
Delta information technology systems went down about 6:30 p.m. Sunday, leading to delays and cancellations.
In Twitter posts defending his executive order barring travelers from seven predominantly Muslim countries, a move that sparked protests at airports around the country, President Donald Trump said the Delta outage was one of several things that created “big problems at airports.”
Only 109 people out of 325,000 were detained and held for questioning. Big problems at airports were caused by Delta computer outage,.....
— Donald J. Trump (@realDonaldTrump) January 30, 2017
protesters and the tears of Senator Schumer. Secretary Kelly said that all is going well with very few problems. MAKE AMERICA SAFE AGAIN!
— Donald J. Trump (@realDonaldTrump) January 30, 2017
The systems were back to normal shortly after midnight. However, officials warned of additional cancellations.
Customers traveling Monday are encouraged to check their flight status at delta.com and the Fly Delta App.
A change fee waiver has been issued for customers scheduled to travel Sunday or Monday for rebooking by Feb. 3, Delta said.
Unaccompanied minors will not be accepted for flights through noon.
So far, the latest Delta outage pales in comparison to the last one. A glitch in August caused 2,300 flight cancellations over four days and cost the company about $100 million in lost revenue.
