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Delta puts on hold all unaccompanied minor travel due to Atlanta airport crippling outage

Some passengers described their experience as a "nightmare."

Unaccompanied minors who already initiated their travel Sunday and whose travel was disrupted as a result of the outage are exempt from the embargo and may continue to travel.

Delta also said customers flying to or from Atlanta between Dec. 17-19 could make a one-time change to travel plans without incurring the usual fee.

The following is information about Delta's Dedicated   Unaccompanied Minors (UMNRs) program.

The dedicated phone number is 800-325-8847 and may be used by travel agents or customers who have questions regarding Delta's UMNR program.

<p>Lucas Reyes to and his family spent the night in the atrium on their way to New York hoping to connect flight Monday</p>
<p>Lucas Reyes to and his family spent the night in the atrium on their way to New York hoping to connect flight Monday</p>

Credit: John Spink/AJC � 2017 Cox Media Group.

Credit: John Spink/AJC � 2017 Cox Media Group.

ExploreSouthwest Airlines Unaccompanied minor program contact information: 

1-800-435-9792

Hartsfield–Jackson Atlanta International Airport customer service:  

800-897-1910 or 404-530-7300

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