To file complaints about long-term care facilities:
Call the Georgia Long-Term Care Ombudsman toll-free at 866-552-4464, then choose option 5. Concerns also can be reported online here.
Contact the Georgia Department of Community Health Healthcare Facility Regulation, 1-800-878-6442. Complaints also can be filed online here.
To find elder care resources and get help determining what type of care is appropriate:
Contact Empowerline, which serves the 10-county Atlanta region and features a comprehensive database of local services and supports available for older adults and individuals with disabilities. Empowerline's information and referral services are provided at no cost through the federally authorized network of Aging and Disability Resource Centers. Certified professionals and online resources are at empowerline.org or by calling 404-463-3333.
To find similar agencies out of the Atlanta area, go to the Georgia Aging & Disability Resource Connection.
MORE LINKS AND RESOURCES:
» The AJC’s ‘Unprotected’ series on senior care facilities
» The AJC’s consumer guide to senior care