The woman, Heather Starks, filed the suit in Los Angeles County, California, claiming “that she purchased sandwiches advertised in online and in-store menus, among other places, as including sprouts, which did not in fact include sprouts.”

Starks is claiming listing fraud and a violation of California's False Advertising Act, among other claims.

Even though Jimmy Johns denies Starks' claims, they are settling the case.

From the class action settlement:

If you properly and timely submit a Settlement Claim Form, you will receive an electronic voucher that you may print and redeem at any Jimmy John's restaurant. If you receive a payment under this Settlement, you will also be releasing the "Released Claims" against Defendant (see next section for definition of Released Claims). If you wish to receive a payment under the Settlement, you must not "Opt Out" of the Settlement.

You can read the entire settlement documents here.

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Ceudy Gutierrez reads a book to her 2-year-old son, Matias, at their home in Buford, GA, on Tuesday, Nov. 18, 2025. Ceudy Gutierrez is struggling to make ends meet for herself and her three young kids following her husband’s ICE arrest earlier this fall. (Miguel Martinez/ AJC)

Credit: Miguel Martinez-Jimenez