Southwest Airlines is dealing with a technical issue that has prevented passengers from checking in to their flights and has led to a ground stop at some airports.

The company issued a statement saying intermittent performance issues started earlier this afternoon with multiple technology systems as a result of an outage.

“We are now managing flight delays across our system, with a temporary ground stop in place for those flights that have not left the gate,” the statement said in part.

Southwest Airlines apologized to its customers and said a team of experts are working to fix the technical issues.

Updates will be posted on the company website at swamedia.com and on company social media accounts.

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Ceudy Gutierrez reads a book to her 2-year-old son, Matias, at their home in Buford, GA, on Tuesday, Nov. 18, 2025. Ceudy Gutierrez is struggling to make ends meet for herself and her three young kids following her husband’s ICE arrest earlier this fall. (Miguel Martinez/ AJC)

Credit: Miguel Martinez-Jimenez