"You're going to the hospital to be cared for and someone violates you in that way?" patient Maria Rodriguez said.
"It makes me not even want to go back there. That really looks bad for our hospital and for Lancaster, too," said Robyn Hunt, who lives nearby.
A warrant said Campbell confessed during a recorded interview to “committing the sexual battery of the victim.”
Campbell is facing charges.
Police said Allied Universal had a contract to provide security at the hospital.
"He needs to be held accountable for his actions,” Hunt said.
Statement from Allied Universal security:
"We deeply regret the incident that occurred at Springs Memorial Hospital as it in no way reflects the professionalism that we expect of all Allied Universal personnel. As such, we have terminated the security officer for his actions in this situation as well as the site supervisor for not following proper company protocols.
"Our team will undergo additional training to help ensure that we uphold our standards of serving the Springs Memorial Hospital community with care and professionalism."