Planet Fitness bans member who complained about transgender woman in locker room

"Our gender identity non-discrimination policy states that members and guests may use all gym facilities based on their sincere self-reported gender identity," the company, which markets itself as a "judgment-free zone," said in a statement. "The manner in which this member expressed her concerns about the policy exhibited behavior that management at the Midland club deemed inappropriate and disruptive to other members, which is a violation of the membership agreement, and as a result her membership was cancelled."

In an interview with WNEM-TV, Char Davenport, a professor and member of the area transgender community, praised Planet Fitness for its effort to be more inclusive. But she also stressed that many people don't understand transgender issues and may be caught off-guard in similar situations.