Hasan Syed was so upset with his service from British Airways, he tweeted about it. But this was no ordinary tweet.
HLN reports he paid $1,000 to make sure the Tweet was promoted to as many people as possible.
@BritishAirways @British_Airways is the worst airline ever. Lost my luggage & can't even track it down. Absolutely pathetic #britishairways
Syed was irked with British Airways for losing his father’s luggage and causing him to stay an extra night in Paris and cancel a trip to Dusseldorf, Germany.
British Airways eventually got the message.
"We would like to apologise to the customer for the inconvenience caused. We have been in contact with the customer and the bag is due to be delivered today," British Airways told the BBC.
The BBC reports the airline responded 19 hours later and said the luggage had been found.