“I was like, ‘Wow, do you know what we could have done with safety if we had 10,000 more engineers?’ It would be amazing,” she said.
It's her second appearance before lawmakers after she testified in the U.S. Senate earlier this month about the danger she says the company poses, from harming children to inciting political violence and fueling misinformation. Haugen cited internal research documents she secretly copied before leaving her job in Facebook's civic integrity unit.
The documents, which Haugen provided to the U.S. Securities and Exchange Commission, allege Facebook prioritized profits over safety and hid its own research from investors and the public. Some stories based on the files have already been published, exposing internal turmoil after Facebook was blindsided by the Jan. 6 U.S. Capitol riot and how it dithered over curbing divisive content in India, and more is to come.
Facebook CEO Mark Zuckerberg has disputed Haugen’s portrayal of the company as one that puts profit over the well-being of its users or that pushes divisive content, saying a false picture is being painted. But he agrees on the need for updated internet regulations, saying lawmakers are best able to assess the tradeoffs.
“I was like, ‘Wow, do you know what we could have done with safety if we had 10,000 more engineers?' It would be amazing."
- Facebook whistleblower Frances Haugen
Haugen has told U.S. lawmakers that she thinks a federal regulator is needed to oversee digital giants including Facebook, something that officials in Britain and the European Union are already working on.
The U.K. government’s online safety bill calls for setting up a regulator that would hold companies to account when it comes to removing harmful or illegal content from their platforms, such as terrorist material or child sex abuse images.
“This is quite a big moment,” Damian Collins, the lawmaker who chairs the committee, said ahead of the hearing. “This is a moment, sort of like Cambridge Analytica, but possibly bigger in that I think it provides a real window into the soul of these companies.”
Collins was referring to the 2018 debacle involving data-mining firm Cambridge Analytica, which gathered details on as many as 87 million Facebook users without their permission.