Gwinnett County lost its second department head in recent weeks as Support Services Director Steve North resigned effective last Friday.

North had led the department since 2007. He will receive a severance of $108,484, including six months’ pay and accumulated leave time. His personnel file does not indicate why he resigned.

County Administrator Glenn Stephens said the Board of Commissioners is "interested in a change in direction" for the department. He said the county will conduct a thorough review of the department's organizational structure.

Stephens made similar comments last month when County Attorney Karen Thomas resigned.

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Carleigh Knight (left) and her sister, Natalie Rogovin, look at Christmas ornaments while shopping at Kudzu Antiques + Modern in Decatur on Tuesday, Nov. 25, 2025. (Natrice Miller/AJC)

Credit: Natrice Miller