Forsyth County reopens offices by appointment or ‘waitlist’

The Forsyth County Administration Building was to reopen to the public Monday, with visitors required to make an appointment or join an online waiting list to ensure social distancing for face-to-face interactions.

“We still highly encourage residents to complete transactions online but understand the need for in-person interactions” at the Administration Building, 110 E. Main St., Cumming, said Forsyth County Manager Eric Johnson. The new system “enables us to safely allow residents to enter facilities for various transactions as needed.”

Residents can use the free “WaitWhile” system to set up appointments or join a waitlist. If they choose the latter, they will be able to check their spot in line and be notified via text message and/or email when it’s their turn to enter the building.

WaitWhile is being used by the tax assessor, water department, engineering, planning and community development, business license, and building and economic development offices. To access it: Information: