Starting Monday , DeKalb County is changing the hours for walk-in customers to the building services division of the county planning department.

The offices, at 330 W. Ponce de Leon Ave. in downtown Decatur, will have window hours between 8:30 a.m. and 3 p.m. weekdays.

Those are the same hours for walk-in service for the county’s land development divisions. Officials hope the change, which reduces the afternoon hours, will allow staff to spend more time on customer service and complete requests as they come in.

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Tracy Woodard from InTown Cares (left) and Lauren Hopper from Mercy Care organization work with residents at the Copperton Street encampment in August 2024. 
(Miguel Martinez / AJC)

Credit: Miguel Martinez