Atlanta Mayor Kasim Reed is pledging to make evaluations for city employees more rigorous. Reed told reporters on Monday that city employees had been pushed to do more with less after rounds of layoffs in previous years, and said customer service scores are improving. But perhaps 1 percent of the city's workers are not consistently failing to meet standards and should be sent packing, he said. "Employee evaluations are going to mean something," Reed said. "Under-performing employees will not be retained by the city. Every single year, (we will have) robust employee evaluations, and we will act on them every year."

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